WE ARE COMING SOON
TERMS & CONDITIONS
CUSTOMER CARE
At Casa Campo, our customers are at the heart of everything we do. We are committed to providing not only exceptional cigars, but also a thoughtful, reliable, and respectful experience from the moment you visit our site to the moment you light your cigar.
We believe great service is built on clear communication, transparency, and trust. Whether you have a question about our products, need assistance with an order, or simply want to learn more about Casa Campo, we’re here to help.
You must be 21 years of age or older to purchase or browse products on this website. By accessing our site and placing an order, you confirm that you meet this legal requirement.
Our team is happy to assist with:
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Product information and recommendations
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Order inquiries and shipping questions
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Website support
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Wholesale or event inquiries
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General questions about Casa Campo and our philosophy
You can reach us anytime through our contact form or by email, and we strive to respond as promptly as possible. We take pride in offering personal, attentive service and ensuring every customer feels confident and valued.
At Casa Campo, we don’t just sell cigars — we build relationships rooted in trust, craftsmanship, and respect.
Thank you for being part of our community.
WHOLESALE INQUIRIES
Thank you for your interest in carrying Casa Campo Cigars.
We partner with select retailers, lounges, and hospitality groups that share our appreciation for craftsmanship, quality, and authentic storytelling. Our cigars are crafted in small batches with intention, offering your customers a distinctive and memorable smoking experience.
If you are interested in becoming a Casa Campo retail partner, please contact us with the following information:
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Business name and location
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Contact name and phone number
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Type of account (retail, lounge, bar, restaurant, etc.)
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Resale license (if applicable)
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Any additional details you’d like to share
Our team will review your inquiry and follow up to discuss availability, pricing, and partnership opportunities. We value long-term relationships built on trust, consistency, and mutual growth — and we look forward to the possibility of working together.
For wholesale inquiries, please contact us.
PRIVACY & SAFETY
At Casa Campo, your privacy and security are extremely important to us. We are committed to protecting your personal information and ensuring a safe, trustworthy experience when you visit our website or make a purchase.
Information We Collect
When you interact with our website, we may collect personal information such as:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely through third-party providers)
This information is collected only when voluntarily provided by you, such as when placing an order, subscribing to our mailing list, or contacting us directly.
How We Use Your Information
Your information is used solely to:
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Process and fulfill orders
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Communicate order confirmations, shipping updates, or customer service inquiries
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Improve our website, products, and customer experience
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Send updates about new releases, events, or promotions (only if you opt in)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payments & Security
All payments are securely processed through trusted third-party payment providers. Casa Campo does not store or have access to your full payment details. These providers use industry-standard encryption and security measures to protect your financial information.
Data Protection
We take reasonable and appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to customer information is limited to authorized personnel only and used strictly for business purposes.
Communication
After completing a purchase, you may receive emails related to your order, such as confirmations, shipping notifications, or customer service follow-ups. Promotional emails are sent only if you choose to subscribe and can be unsubscribed from at any time.
Cookies & Site Analytics
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve performance. You may adjust your browser settings to manage or disable cookies at any time.
Age Restriction
You must be 21 years of age or older to use this website or purchase any products from Casa Campo.
Policy Updates
We reserve the right to update this Privacy & Safety Policy at any time. Any changes will be reflected on this page.
If you have questions or concerns regarding your privacy or data, please contact us directly. We are always happy to assist.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments